This website is operated by NANA Beauty Enterprise, a business registered in Malaysia and having its business address at No. 42, Jalan Palma Puteri 2, Desa Palma, 81100 Johor Bahru, Johor, Malaysia (hereinafter referred to as “NANA Beauty”, “we”, “us”, “our”). This privacy policy describes how NANA Beauty collects, uses, and shares the information we obtain from you online and in store. Please read the following to understand our policy. NANA Beauty is committed to handling, processing, managing and protecting your Personal Data responsibly in compliance with the Malaysian Personal Data Protection Act 2010.
What Our Privacy Policy Covers
What We Collect
How We Use your Personal Information
How We Share your Personal Information
Data Transfer
How We Protect Your Information
Your Choices
Communicating with Us
Changes to This Policy
1. WHAT OUR PRIVACY POLICY COVERS
This privacy policy addresses how we use the “personal information” that NANA Beauty obtains from you on our website, in our store, and at offline events. When we use the term “personal information” we are referring to information that is connected to your name or that may otherwise identify you. This may include information such as your e-mail address, telephone number, or information about your reservation when those pieces of data are stored with your name.
This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and not by this policy.
2. WHAT WE COLLECT
The following are examples of the personal information that we collect:
Registering an account with us, either online or offline:
First name, Last name, Address, Email address, Mobile phone number
In addition, we may automatically collect information about your activities on our websites, such as cookies*, IP addresses, visit history, service history, and unauthorized use history.
We do not intentionally collect any personal information from children under the age of 18. If you are under 18, you may access our website with the supervision of a parent or guardian, but you should not make purchases, register, or submit personal information.
We generally do not collect sensitive information (e.g., racial or ethnic origin, religious beliefs, health data) unless required by law or with your consent. If such information is requested, we will explain the purpose and seek your permission.
We retain your information as long as needed to fulfill the purposes for which it was collected, until you request otherwise, or as required by law. Contact us if you have questions about our data retention practices.
3. HOW WE USE YOUR PERSONAL INFORMATION
We use the personal information collected to provide you with products, services, and information. This may include:
Tracking your purchase history
Communicating account and promotional updates
Recommending products or services tailored to your interests
Processing orders and account registration
Detecting and preventing fraud
Maintaining business records
4. HOW WE SHARE YOUR PERSONAL INFORMATION
NANA Beauty may share your personal information with:
Service providers (e.g., for email, SMS, surveys, marketing, fraud investigation, and customer service)
Other companies or affiliates related to business development, restructuring, or mergers
Social media plug-ins (e.g., Facebook “Like” feature)
Legal or regulatory authorities, as required by law or to protect our rights and safety
We may also share de-identified information:
In aggregate with advertisers and marketing partners
For behavioral-based advertising via cookies or tracking tools
Third parties may be located outside Malaysia. We take reasonable steps to ensure your information is protected during transfers.
5. DATA TRANSFER
Due to the nature of our services, your information may be transferred to or processed in other countries. NANA Beauty ensures reasonable protection of your personal data regardless of location.
6. HOW WE PROTECT YOUR INFORMATION
While internet transmission is not completely secure, we implement strict procedures and use security measures to protect your personal data once it is received. However, transmission is at your own risk.
7. YOUR CHOICE
You can control how we use your personal data and how we communicate with you. To update preferences or opt out of communications, please contact us using the details below.
8. COMMUNICATING WITH US
If you have any questions about this privacy policy, or would like to access or correct your personal information, you can contact us at:
Email: sales@nana-beauty.shop
Phone: +6011-69817261
Mail:
NANA Beauty Enterprise
No. 42, Jalan Palma Puteri 2,
Desa Palma, 81100 Johor Bahru, Johor, Malaysia
We may verify your identity before granting access or making corrections. We may also contact you via email, phone, or mail regarding issues involving your personal information.
9. CHANGES TO THIS POLICY
We may revise this policy from time to time. Check this page periodically to stay informed of our current practices. Continued use of our website or services after any changes constitutes acceptance of the updated policy.
Effective as of April 2025
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